Privacy Policy

Who we are

nobots FZ-LLC is the data controller. Our registered address is Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates. Tax Registration Number (TRN) 105027313300001.

For any privacy question or request, contact us at [email protected].

What data we collect

Contact details you provide — such as your name, email address, phone number, and company — when you contact us or request a service.

Information you submit when using one of our products, which varies by product and is described in that product’s own terms and in-app notices.

Basic technical data — such as IP address, browser type, and pages visited — collected automatically to keep the website secure and working.

Why we collect it

To respond to your enquiries and provide the services you ask for.

To operate, maintain, secure, and improve our website and products.

To meet our legal, accounting, and regulatory obligations in the United Arab Emirates.

Legal basis

We process personal data where you have given consent, where it is necessary to provide a service you requested, where we have a legitimate business interest, or where we are required to by law. We handle personal data in line with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

How long we keep it

We keep personal data only for as long as needed for the purpose it was collected, or as long as required by law. Enquiry and contact records are generally kept for up to 24 months after our last contact. Records tied to a contract or to accounting and tax obligations are kept for the period required by UAE law (typically at least 5 years). When data is no longer needed, we delete or anonymise it.

How we share data

We do not sell personal data. We share it only with service providers who help us operate (such as hosting and email providers) under confidentiality obligations, or where required by law or a competent authority.

Your rights and how to request deletion

You can ask us to access, correct, or delete your personal data, or to restrict or object to its processing. To request deletion of your data, email [email protected] from the address associated with your data, or write to us at our registered address above, stating what you would like removed.

We will verify your identity and respond within 30 days. We may need to keep certain information where the law requires it, and we will tell you if that applies.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available at this page, with the "Last updated" date revised accordingly.